Terms of Service

1. Who we are and what these Terms cover

1.1. Stormless (“Stormless”, “we”, “us”, “our”) is operated by Slow Mind, MB, a small partnership (mažoji bendrija) incorporated under the laws of the Republic of Lithuania, registered address Burbiškių g. 6-59, LT-03164 Vilnius, Lithuania, company code 307673657.

1.2. These Terms of Service (“Terms”) govern your use of the Stormless mobile app (the “App”) and the website stormless.app (together, the “Service”). They are a legally binding agreement between you and us.

1.3. By creating an account, making a purchase or otherwise using the Service, you confirm that you have read and agree to these Terms and to our Privacy Policy. If you don’t agree, please don’t use the Service.

2. What Stormless is, and what it isn’t

2.1. Stormless offers guided audio sessions, soundscapes, breathing exercises, and a short starting-point quiz that builds a 28-day plan of small daily steps.

2.2. Stormless is for relaxation, self-help and everyday wellbeing. It is not, and must never be treated as:

• medical care, mental-health care, psychotherapy or counselling;
• a way to diagnose any illness, condition or disability;
• professional medical, psychological or other advice.

2.3. Your quiz results and plan are aids for self-reflection, not an assessment by a professional. Please talk to a qualified professional before making decisions about your health.

• If you have epilepsy, psychosis, a dissociative disorder, or any other medical or mental-health condition, check with your doctor before using Stormless.
• Never listen while driving, operating machinery or doing anything that needs your full attention.
• Stop a session if you feel uncomfortable or distressed.
• If you are in crisis, contact your local emergency number or a crisis line straight away. Stormless isn’t designed for emergencies.

2.4. Some content in Stormless, including the voices that narrate sessions, is created with the help of AI tools.

3. Eligibility and your account

3.1. You must be at least 18 years old to use Stormless.

3.2. You can create an account in the App or on stormless.app, with your email or with Google or Apple sign-in. It’s the same account in both places. Please give accurate information and keep your sign-in details confidential. You’re responsible for activity under your account.

3.3. You can delete your account at any time: in the App under Profile, then Delete account, or on your account page. Deleting your account doesn’t cancel an active subscription (see section 5).

3.4. We may suspend or close accounts that break these Terms, abuse the Service or are used unlawfully.

4. Free and paid content

4.1. Some content is free, including Day 1 of your plan and short previews of sessions. Other content needs a paid subscription (“Stormless Pro”).

4.2. We may change what’s included in the free and Pro tiers over time. If a change materially reduces what an active paid subscription includes, we’ll tell you in advance where the law requires it.

5. Subscriptions, billing and refunds

5.1. Stormless Pro is bought through Apple’s App Store or Google Play. This means:

• Billing and renewal. Apple or Google bills the payment method on your store account. Unless you cancel at least 24 hours before the end of the current period, your subscription renews automatically for the same period at the price then shown in the store.
• Price changes. Apple or Google will tell you before a new price applies, following their policies, and will ask for your consent where required.
• Cancellation. Cancel any time in your App Store or Google Play subscription settings. You keep access until the end of the period you’ve already paid for, and you won’t be charged again.
• Refunds. Refunds for store purchases are handled by Apple or Google under their refund policies; we can’t issue, change or guarantee them. Request a refund at reportaproblem.apple.com (Apple) or from your Google Play order history (Google).
• Free trials and introductory offers. If we offer one, it turns into a paid subscription when it ends unless you cancel before then.

5.2. Digital content counts as delivered once it’s available in your account. If you’re a consumer in the EU or EEA and you start using digital content straight away, you ask us to begin immediately and, as Directive 2011/83/EU allows, you may lose your 14-day right of withdrawal for that content once delivery has begun. Statutory rights that can’t be waived are not affected.

5.3. Store prices include VAT or sales tax where the store has to collect it. The rate depends on the country you live in.

6. Acceptable use

6.1. Use the Service only for your own personal, non-commercial purposes. Please don’t:

• copy, resell, rent, distribute or share the Service or its content with others;
• reverse engineer, decompile, scrape or extract data from the Service, or get around its technical or purchase restrictions;
• upload malicious code, overload or interfere with the Service, or probe its security;
• use the Service to break the law, or pretend to be someone else;
• create accounts or use the Service by automated means.

6.2. We may look into breaches and take proportionate action, including suspending access and notifying the authorities where the law requires.

7. Your information and your feedback

7.1. Your quiz answers, plan and check-ins stay on your device and remain yours, as described in our Privacy Policy.

7.2. If you send us feedback or ideas, you let us use them freely and without payment. We’re never obliged to act on them.

8. Intellectual property

8.1. The Service and everything in it, including the sessions, scripts, audio recordings, soundscapes, illustrations, software, design, and the Stormless name and mark, belong to us or our licensors and are protected by copyright, trademark and other laws.

8.2. We give you a limited, personal, non-exclusive, non-transferable and revocable licence to install and use the App on devices you own or control, and to use the Service for your personal use under these Terms. All rights not expressly granted are reserved.

8.3. Please don’t reproduce, change, publish, publicly perform or redistribute any part of the Service without our written consent. Downloaded sessions are for offline personal use within the App only.

9. Availability, changes and third-party services

9.1. We work to keep Stormless available and improving, but we can’t promise it will always be uninterrupted, error-free or compatible with every device. Maintenance, updates and things outside our control can cause interruptions, and you may need to update the App to keep using it.

9.2. We may add, change or retire features. If we close the Service altogether, we’ll give reasonable notice where the law requires it.

9.3. The Service relies on third-party services, such as app stores and cloud hosting. We aren’t responsible for them or their availability. Links to other websites are there for convenience, and you use them at your own risk.

10. Disclaimers

10.1. To the maximum extent the law allows, the Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement.

10.2. We don’t promise that quiz results, plans or any other content are accurate, complete or suitable for a particular purpose. They are for self-help and reflection only, and you rely on them at your own risk.

11. Limitation of liability

11.1. To the maximum extent the law allows, we and our affiliates, officers, employees and suppliers are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data or goodwill, arising from your use of, or inability to use, the Service.

11.2. To the maximum extent the law allows, our total liability for all claims relating to the Service is limited to the amount you paid us for the Service in the 12 months before the event that gave rise to the claim, or €50 if you haven’t paid anything.

11.3. Nothing in these Terms excludes or limits liability that can’t be excluded or limited by law, including liability for intentional misconduct or gross negligence, or your statutory rights as a consumer. Where the law doesn’t allow a particular exclusion, it applies only as far as the law permits.

12. Indemnity

To the extent the law allows, you agree to indemnify us against claims, damages and reasonable costs, including legal fees, arising from your breach of these Terms or your unlawful use of the Service. This doesn’t apply to consumers where local consumer law makes such an indemnity unenforceable.

13. Apple

If you use the iPhone app, these Terms are between you and us, not Apple. Apple isn’t responsible for Stormless or its content, and has no obligation to provide maintenance or support for it. If the App fails to meet an applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) to the extent the law requires; Apple has no other warranty obligation. Apple isn’t responsible for any claims relating to the App, including product liability, legal or regulatory compliance, consumer protection or intellectual property claims. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

14. Governing law and disputes

14.1. These Terms are governed by the laws of the Republic of Lithuania, without affecting the mandatory consumer-protection rules of the country where you usually live.

14.2. If you have a complaint, please contact us first at info@slowmind.app. We try to resolve things quickly and fairly.

14.3. If we can’t resolve a dispute together, you can take it to the competent courts where you live or where we are registered. If you’re a consumer, you can also contact your local consumer-protection authority. In Lithuania, the State Consumer Rights Protection Authority (vvtat.lrv.lt) resolves consumer disputes out of court, and the European Commission lists out-of-court dispute bodies across the EU at consumer-redress.ec.europa.eu.

15. Changes to these Terms

We may update these Terms from time to time. The current version, with its “Last updated” date, is always at stormless.app/terms. For material changes, we’ll give notice in the App or by email a reasonable time before they take effect. If you keep using the Service after a change takes effect, you accept it. If you don’t agree, stop using the Service and cancel any subscription in your store settings.

16. Miscellaneous

16.1. If any part of these Terms is found invalid or unenforceable, it will be enforced as far as possible, and the rest stays in full force.

16.2. You may not transfer your rights or obligations under these Terms without our written consent. We may transfer these Terms as part of a merger, acquisition or sale of assets, and we’ll tell you if we do.

16.3. If we don’t enforce a provision, that doesn’t mean we waive it. These Terms, together with the Privacy Policy, are the entire agreement between you and us about the Service.

17. Contact

Company: Slow Mind, MB
Address: Burbiškių g. 6-59, LT-03164 Vilnius, Lithuania
Company code: 307673657
Email: info@slowmind.app