How can we help?

It’s one account. Sign in the same way in both places: with your email and password, or with the same Google or Apple account you used before.

On the sign-in page, choose “Forgot your password?” and we’ll email you a reset link. In the app, use “Forgot password?” on the sign-in screen.

Subscriptions are billed by Apple. To change or cancel, open Settings on your iPhone, tap your name, then Subscriptions, or visit your Apple Account subscriptions. New phone? In the app, go to Profile and tap Restore.

Check that notifications are allowed for Stormless in your iPhone’s Settings, then open the app once so it can schedule the week ahead. You can change the time in Profile, under Daily reminder.

Both are off until you agree. In the app, turn Share usage data on or off in Profile, under Privacy. On this website, choose Cookie settings at the bottom of any page. Your quiz answers, check-in answers and your plan’s topic are never part of it. The Privacy Policy lists exactly what is shared.

Your iPhone may ask once whether the app can track your activity. If you choose Allow, we share your device’s advertising ID and a few basic events (the install, app opens, a new account and, through our subscription provider, your subscription) with Meta, so we can see which of our ads on Facebook and Instagram work. It never includes your quiz answers, check-ins, plan or what you listen to. If you don’t allow it, nothing is sent to Meta, and everything in the app works the same.

To change your answer, open Settings on your iPhone, then Privacy & Security, then Tracking. The Privacy Policy explains it in full.

In the app, go to Profile and choose Delete account. On the website, sign in and choose Delete account on your account page. Deleting your account doesn’t cancel an App Store subscription, so cancel that separately.

Stormless is for adults and supports relaxation and everyday wellbeing. It isn’t a medical treatment. If you have epilepsy, psychosis or a dissociative disorder, check with your doctor first. If you’re in crisis, please contact your local emergency number.